What is ANZ Royal Bank Internet Banking?

ANZ Royal Bank Internet Banking is an application with security features that enables customers to access their ANZ Royal Bank accounts anywhere in the world, via the Internet. You can do your banking from the convenience of your home or office without visiting a branch or ATM.

Using ANZ Royal Bank Internet Banking you can:

  • view your linked ANZ Royal Bank account balances and transaction history
  • transfer funds between your linked ANZ Royal Bank accounts
  • schedule (recurring) or future dated payments
  • request
    • Local Transfers 
    • International Transfers
    • Drafts in local or foreign currency
  • view foreign exchange rates
  • pay bills – to billers who are registered with ANZ Royal Bank.

Businesses can also:

  • maintain employee payroll lists
  • make payroll payments
  • upload Diskpay files if there is a current Diskpay agreement in place with ANZ Royal Bank.
How do I register for ANZ Royal Bank Internet Banking?

To register for ANZ Royal Bank Internet Banking you must be an ANZ Royal Bank customer.  You can apply for an ANZ Royal Bank account by visiting an ANZ Royal Bank branch to complete an application.

To register for ANZ Royal Bank Internet Banking access, please follow these instructions:

  1. Download the ANZ Royal Bank Internet Banking – Business or Personal Registration form, or visit any ANZ Royal Bank branch and complete the registration form.
  2. Submit the form to an ANZ Royal Bank branch.
  3. Our staff will verify your identity and register you for ANZ Royal Bank Internet Banking.
  4. Within five to ten days you'll receive a Welcome letter advising you to contact the ANZ Royal Bank Internet Banking Support Centre to receive your temporary password.
  5. Log on to ANZ Royal Bank Internet Banking and change your password.

You're now ready to use the features and benefits of ANZ Royal Bank Internet Banking.

Do I need any software or hardware to use ANZ Royal Bank Internet Banking?

For the best ANZ Royal Bank Internet Banking experience we recommend and support the following browsers and operating systems:

Windows XP

  • Internet Explorer (IE) 6.0
  • Mozilla Firefox 2.0
  • Jaws 9.0 in combination with IE 6.0 (screen reader software)

Windows Vista

  • Internet Explorer (IE) 6.0 or 7.0
  • Mozilla Firefox 2.0

MacOS X 10.5

  • Safari 3.0

ANZ Royal Bank Internet Banking may not operate or operate correctly when using other combinations.

For more information about how you protect your banking information, visit Protect your banking.

Can I use ANZ Royal Bank Internet Banking for my ANZ Royal Bank business accounts as well as my ANZ Royal Bank personal accounts?

Yes. 

Using separate User IDs you can access either your ANZ Royal Bank personal or business accounts. 

User IDs are provided to you by ANZ Royal Bank when your application for ANZ Royal Bank Internet Banking is approved. 

If you require access to both your ANZ Royal Bank personal and business accounts, you need to complete both the ANZ Royal Bank Internet Banking Personal and Business Registration forms.  

Can I open a new ANZ Royal Bank account or close an ANZ Royal Bank account via ANZ Royal Bank Internet Banking?

No. 

Due to security reasons you cannot open or close an ANZ Royal Bank account on ANZ Royal Bank Internet Banking, but you can open a new ANZ Royal Bank account or close an existing ANZ Royal Bank account at your local ANZ Royal Bank branch. Contact the ANZ Royal Bank Internet Banking Support Centre for more information or for the location of your nearest ANZ Royal Bank branch.

How can I add or change the ANZ Royal Bank accounts I want to be linked to via ANZ Royal Bank Internet Banking?
You need to complete an ANZ Royal Bank Internet Banking Maintenance form and submit it to your local ANZ Royal Bank branch. Forms are available online or at your local ANZ Royal Bank branch.
Can I view my ANZ Royal Bank Term Deposit accounts via ANZ Royal Bank Internet Banking?

Yes. 

If you nominate these accounts to be linked to ANZ Royal Bank Internet Banking on the ANZ Royal Bank Internet Banking Registration form, you will be able to view the current balance of these accounts on ANZ Royal Bank Internet Banking.

Can I view my ANZ Royal Bank Loan accounts via ANZ Royal Bank Internet Banking?

Yes. 

If you nominate these accounts to be linked to ANZ Royal Bank Internet Banking on the ANZ Royal Bank Internet Banking Registration form, you will be able to view the current balance of these accounts on ANZ Royal Bank Internet Banking. You will also be able to transfer money to your ANZ Royal Bank loan account, and view the last 20 transactions.

Can I pay my bills via ANZ Royal Bank Internet Banking?

Yes. 

You can pay your bills to any ANZ Royal Bank registered billers. You can make an immediate payment or a future-dated payment (but not a recurring payment) on ANZ Royal Bank Internet Banking.